Returns and exchanges

At Gio Bonnets, each garment is custom-made and exclusive for each client.

For this reason, we do not accept returns or refunds.

Exchange requests will only be accepted in case of:

  • Manufacturing defects
  • Order error attributable to the brand

The deadline to report any issue is 48 hours after receiving the product.

Exchanges are not accepted for:

  • Error in measurements provided by the client
  • Personal preferences after purchase
  • Improper use of the garment

By making a purchase, you accept this policy.