Complaint Book

In accordance with current Peruvian regulations, Gio Bonnets has a virtual Complaints Book.

To register a complaint, please send an email to: gioiasucsopoma@gmail.com

Including:

  • Full name

  • Order number

  • Details of the complaint

We commit to providing a response within a maximum of 15 business days.

Submitting a complaint does not prevent recourse to other dispute resolution mechanisms in accordance with the law.